Privacy Policy

Sols AI is operated by SENTIENTA QUALITYAI ADVANCED TECHNOLOGY RESEARCH PRIVATE LIMITED ("we", "us"), located at 14/32 RAM COLONY, BARNALA ROAD, SIRSA, HARYANA - 125055, India. Our public brand name is Sols AI.

Sols AI is the public brand name for our AI-powered immigration and visa consultancy service, operated by Sentienta QualityAI Advanced Technology Research Private Limited.

Sols AI is a vertical product on the TrueFlow platform (trueflow.sentienta.in), which provides AI voice and WhatsApp automation for businesses. The same legal entity operates both Sols AI and TrueFlow.

Sols AI provides free immigration and visa consultation information through solsai.sentienta.in. Sols AI is not affiliated with any government immigration authority.

TrueFlow is our parent platform brand for AI voice and WhatsApp business messaging. Platform-wide inquiries and demos are covered by the TrueFlow Privacy Policy at trueflow.sentienta.in/privacy.

This privacy policy governs Sols AI only — immigration and visa consultation at solsai.sentienta.in. If you contact us through Sols AI for immigration guidance, the practices in this document apply.

We use WhatsApp Business for customer-initiated conversations only. Users contact us voluntarily via our website, WhatsApp links, or QR codes — we do not send unsolicited marketing messages. You may stop messaging us at any time.

Sols AI immigration consultation is available on WhatsApp at +917404886990. Our bot may answer common questions about study, work, permanent residency, and family visas for USA, UK, Canada, Australia, and New Zealand, and route you to a consultant when needed.

WhatsApp conversations are processed on WhatsApp and Meta infrastructure under Meta's privacy policy and terms. We do not store WhatsApp lead databases on this website.

This website does not store your personal information in a database or on our servers. When you browse Sols AI, we do not ask you to create an account or submit personal details through the site itself.

When you choose to contact us, the following may apply:

• WhatsApp and WhatsApp bot: If you click "Chat on WhatsApp" or message us on WhatsApp, your conversation is handled on WhatsApp and Meta's infrastructure under Meta's privacy policy. We may use automated WhatsApp responses to answer common questions and route you to a consultant. Message content is not stored on this website.
• Phone or email links: If you tap our phone number or email address, your device opens your phone or email app. We do not receive data from those actions through the website.
• Server logs: Our hosting provider (Vercel) may automatically log technical data such as IP address, browser type, pages visited, and timestamps for security and reliability.

We use information shared with us via WhatsApp or other contact channels to respond to immigration inquiries, provide consultation, compare visa pathways where applicable, and follow up on your requests.

We do not sell your personal information.

Sols AI does not use analytics cookies, advertising cookies, or tracking pixels. We do not display a cookie consent banner because we do not load optional marketing or analytics scripts on this site.

Essential technical data required to deliver the website (for example, through our hosting provider) may still be processed as part of normal web hosting.

We do not persist personal data collected through this website on our own systems. WhatsApp conversation history and retention are governed by Meta's policies and your WhatsApp settings, as well as our business practices for responding to inquiries.

Server logs are retained according to our hosting provider's standard retention periods.

Please do not share passport numbers, Aadhaar numbers, financial records, or full visa application documents in WhatsApp unless a consultant explicitly requests them through an appropriate and secure process.

Visa approval and processing are subject to government requirements. Sharing sensitive information should only occur when necessary and through channels you trust.

If you are in the European Economic Area, you may have rights to access, rectify, or delete personal data we hold about you, and to object to or restrict certain processing. Contact us to submit a data request.

Our lawful basis for handling contact inquiries is typically legitimate interest in responding to your request and/or consent when you initiate contact. We do not use non-essential analytics cookies on this site.

We do not sell or share personal information as defined under the California Consumer Privacy Act. California residents may contact us to request information about data we hold about them in connection with Sols AI inquiries.

Data may be processed in India, the United States, and other countries where our service providers operate (including Vercel and Meta/WhatsApp). We use providers that apply appropriate safeguards for cross-border transfers where required.

This site relies on the following third-party services:

• Vercel — website hosting (privacy policy available on vercel.com)
• Meta / WhatsApp — messaging and WhatsApp bot interactions (privacy policy available on meta.com)

General inquiries: hello@sentienta.in

Privacy and data requests: hello@sentienta.in

You may also reach us through WhatsApp at +917404886990.

TrueFlow platform privacy: https://trueflow.sentienta.in/privacy